Communication Clarification Text
1. Data Controller

This clarification text has been made by DOGO TASARIM San. ve Tic. A.Ş. acting as data controller, in order to give a detailed explanation and information in compliance with 6698 Personal Data Protection Law. For further information about introductory information, personal data storage, destruction policy and the VERBIS data, you can visit our websitewww.dogostore.com

 

2. The Purpose of Processing Your Personal Data

Your personal data belonging to the categories of “identity, communication” are processed in data input to our companys e-commerce web site information/support and communication informationform by for the following purposes:

• to be able to communicate with you in order to fulfill your requests for information and support regarding the products and services offered by our company,
• Evaluating and finalizing objections, suggestions, complaints and feedbacks before, during and after sales,
• Carrying out customer satisfaction research in order to increase the service quality, tracking, organizing and improving customer experiences and requests,
• To be able to present all communication records as evidence in possible legal disputes.

 

3. Personal Data Transfer

Your personal data are shared with the following recipient groups, limited to the reasons requiringtheir transfer:

• In order to fulfill our company's obligations under the law, to the extent permitted and required bythe provisions of the legislation, the relevant public institutions and organizations and other authorizedinstitutions,

• Our lawyers and judicial authorities in order to exercise our legal rights;

• The "Message Management System" platform, established for the purpose of managing commercialelectronic message permissions and complaint processes within the scope of the "Law on theRegulation of Electronic Commerce" and related legislation, with technical support companiesproviding services for the establishment, development and maintenance of technicalinfrastructure/electronic systems.

 

4. Method and Legal Reason for Collecting Your Personal Data

Your personal data is collected through information entries made to form on our website or byour social media and it is processed depending on the legal reasons specified in thesubparagraphs e, f of Article 5 of the Law on the Protection of Personal Data No.6698 such as “it is mandatory for the controller to be able to perform his legal obligations, data processingis mandatory for the establishment, exercise or protection of any right, it is mandatory for thelegitimate interests of the controller, provided that this processing shall not violate thefundamental rights and freedoms of the data subject”

Personal data to be processed within the scope of "EXPLICIT CONSENT" pursuant to theprovision of 5/1 of the Personal Data Protection Law; Identifying and segmenting your usage/ shopping habits, the transmission of gifts, discounts, new opportunities and special offers bysegmenting them, communicating with consumer preference analysis, product-service promotion, information, advertising, campaigns, and in this sense, e-mails and sms is beingprocessed so that it can be sent; It is shared with companies that provide SMS and e-mail sending services and companies that provide consultancy services on marketing in order tomake the deliveries.

 

5. The Rights of Data Subject


Detailed explanation on this subject is available at "dogostore.com". However, you can sendyour requests within the scope of Article 11 of the law regulating the rights of the personconcerned, according to the “Comminuque On The Principles And Procedures For TheRequest To Data Controller”, our company headquarters address “A.O.S.B. Mah. 10014 Sk. No:1 Çiğli İzmir” in writing or to “dogo@hs01.kep.tr” registered electronic mail (KEP) address.